Questions and Answers
(Frequently Asked Questions)
Contact details
How can I change my contact details?
Please fill out this form so that we can update your contact details. >> To the form
Funding membership
How can I become a funding member?
To become a funding member, you must apply for sponsoring membership.
Where can I contact if I have questions about my membership?
If you have any questions about your membership, please contact us. >> To the contact form
How can I end my funding membership?
To terminate your funding membership, you can print out this form and fill it in and send it to us. >> Cancellation form
Donation confirmation
We are a non-profit association and can issue donation receipts for your donations on request.
When do I get my donation confirmation?
We usually send the donation confirmations in January or February of the following year.
Why didn't I get a donation confirmation?
If you have not received a donation confirmation, it may be because we do not know your address details. Please fill out this form so that we can examine your request. >> To the form
What can I do if I have lost my donation confirmation?
If you have lost your donation confirmation, we can send you a copy. Use this >> form .
What do I do if I have received a wrong or incorrect confirmation of donation?
If the donation confirmation is wrong or incorrect, you must first send us the wrong or incorrect confirmation of donation. Only then we can send you a new one. Use this >> form .